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Router crashing

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4 REPLIES 4
Wanderer54
Chatterbox

My router is repeatedly crashing while using my PS4 and also streaming apps built into my LG tv. This router is completely useless right now and I need it fixed ASAP or I am literally wasting my money paying for internet that I cannot use

Divsec
Community Star

Hi @Wanderer54 welcome to the community your post has been flagged for assistance and you should hear during tomorrow. Have you tried a 30 minute reboot?

I don't work here and all my opinions are my own.
OCE_Debbie
Community Team - TT Staff

Hi Wanderer54

 

I'm sorry to hear this.

 

I can send a replacement router for testing. Would you like me to arrange this?

 

Thanks

 

Debbie

Wanderer54
Chatterbox

Yes please. 

OCE_Debbie
Community Team - TT Staff

Hi Wanderer54

 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie