Router not delivered

[Ethomson]

Broadband was supposed to be delivered on Monday, it was not. Then received an email saying “congratulations your live and ready to go” which it wasn’t. I have also just received an email for the breakdown of my bill for WiFi I do not have!

if anyone could help with this that would be great!

[OCE_Debbie]

Hi Ethomson

Apologies for the delay.

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks

Debbie