on 15-05-2021 04:18 PM
Router is turning off all the time. Just gone through all the questions on the community on line chat, ended up with no reply at end off conversation. All i want is a router that stays on so i can not only connect with all devices around house but also use the you view digi-box to its potential without having to turn router off then back on just to get it working again. Contract coming to an end in a couple off months maybe time for a think!!
on 17-05-2021 08:33 AM
I'm sorry to hear this. I've run a test on the line now which has detected a potential fault and the connection looks really unstable. Does your main socket have a test socket? If it does then would it be possible to connect the microfilter, router and phone at the test socket so we can re-run the line test again please? Is the voice service ok with no noise on the line?
on 15-05-2021 05:25 PM