on 19-07-2021 09:39 AM
If you need our help, please add your home phone number to your 'Community Profile' so I can pick this up for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 17-07-2021 11:33 AM
Leave it online 24/7, make sure TR-069 is enabled and wait a couple of days.
If it hasn't updated by the middle of next week, post back here having updated your profile with your landline number so that staff can identify your account and push the firmware.