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Router

rap1964
First Timer

on ‎18-06-2021 03:50 PM

Message 3 of 3

Hi. We have a very old router and have started to get messages that it might not be secure. How do we set about getting a new one. I have been told that your Super Router would be a good replacement. Is it straightforward to install. Also, is there a charge associated with upgrading  the system?

R A Palmer
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2 REPLIES 2

Debbie-TalkTalk
Support Team

on ‎21-06-2021 06:56 AM

Message 1 of 3

Hi rap1964

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look at this for you.

 

Thanks

 

Debbie

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KeithFrench
Community Star

on ‎18-06-2021 04:04 PM

Message 2 of 3

What is telling you that it is not secure, not an iPad or iPhone by any chance running ios 14.01 or greater is it? If so see my sticky on this subject:-

 

https://community.talktalk.co.uk/t5/Fibre/Weak-Wifi-security-after-update-to-ios14/m-p/2635618#M2909... 

 

To help any further which make/model of router do you currently have?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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