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Second property broadband

Nuala87
First Timer
Message 5 of 5

I have a flat I rent out and wanted to put another talk talkbroad band line in, I tried to sign up for but it would not let me as I am already signed up on my existing e mail. Please advise.

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4 REPLIES 4

Arne-TalkTalk
Support Team
Message 1 of 5

Hi @Nuala87 

 

You will have to use a different email address for the separate line. 

 

Sorry if that's inconvenient.

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Message 2 of 5

@Nuala87, can you clarify whether you are wanting a second line in the SAME premises or at a separate property?

 

 

Gliwmaeden2, a fellow customer.

Message 3 of 5

@Nuala87 

 

You cannot have two accounts that use the same email.

 

You will have to create a new email account to use for your second account if it is at a different property to where you have the current line.

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Gliwmaeden2
Community Star
Message 4 of 5

It shouldn't be a problem putting in a second line in the same premises, @Nuala87.

 

Last year, Talktalk was promoting this as a solution to working from home etc.

 

Please wait for Talktalk staff to reach this thread. It is in the queue for attention. 

 

Meanwhile, please add your Talktalk landline number to your community forum profile details for staff to identify your account. 

 

Go via your avatar/name; settings; Profile Wizard. 

Gliwmaeden2, a fellow customer.
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