on 21-09-2021 08:27 AM
on 21-09-2021 07:12 AM
I'm sorry to hear this. Would you like us to send a Huawei Wifi Hub for testing purposes? We would also send a router returns bag so that one of the routers can be returned.
on 21-09-2021 12:41 AM
Thanks for your reply.
I have the TTSCOMFAST5364-3 wifi router. The light is always white whilst I am having these problems.
The router isn't resetting by itself - it's me who's resetting it, and I have to do so to get it working again. This has happened around 2-3 times a week for the past month or so.
Many thanks, hope to hear from TalkTalk soon.
20-09-2021 08:57 PM - edited 20-09-2021 08:58 PM
What make of router do you have ?
What do the light(s) do on the router whilst you are having these problems ?
When you say 'Frequent Router Resets', what do you mean, are you saying the router is resetting/restarting by itself, or are you having to restart the router to get it working again ?
The TalkTalk staff on this community will be able to help, they will hopefully be able to respond to this post tomorrow.