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Slow speeds

matthewcurtis44
Popular Poster
Message 8 of 8

Last few days I have been having slower speeds than normal, I usually get 40mps but lately I'm ranging from 25 - 35mps, I'v tried the usual stuff like rebooting router, connecting to master socket etc, no change, really hope it's not talktalk throttling my connection ...

7 REPLIES 7

Message 1 of 8

Hi matthewcurtis44

 

Thank you. If you post back on this thread tomorrow then we can check the connection stats again to see if the speed has increased.

 

Debbie

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Message 2 of 8

Yes sure.

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Message 3 of 8

Hi matthewcurtis44

 

Thanks for your reply.

 

Would it be possible to leave the router connected at the test socket for 48hrs without rebooting to see if DLM starts to increase the sync speed in this set up?

 

Thanks

 

Debbie

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Message 4 of 8

yes I have.

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Message 5 of 8

Hi matthewcurtis44 

 

Thanks for your reply.

 

Have you tested with a different router directly at the test socket?

 

Debbie

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Message 6 of 8

There's no noise on the line as far as I can tell.

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Michelle-TalkTalk
Support Team
Message 7 of 8

Hi matthewcurtis44,

 

I'm sorry to hear this and I'll take a look now. I've run a test on the line which hasn't detected a fault, however I can see that the sync speed has dropped slightly. Is the voice service ok with no noise on the line?

 

Thanks

 

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