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Slow uplink speed

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Community Team

Hi Robot5

 

The engineer visit has been arranged for 24/07 AM (8am - 1pm)

 

Please let us know how you get on following this visit.

 

Thanks

 

Debbie

Robot5
Wizz Kid

Hi Bebbie

Thank you for your reply.

I will let you know what they do that day.

Thank you.

Community Team
Robot5
Wizz Kid

Hi Debbie

Thank you for your reply.

BT Openreach has been and tested the line. His tester showed DOWNlink of 3.2Mbps and syncing at 2.5Mbps.

I have checked the router stats and both the Uplink and DOWNlink line attenuation boxes have restored to normal loss before the low DOWNlink speed occurred last week.

It appears that breaking down the line to test it has knocked off the problem.

I will see how it goes for the rest of this week.

Thank you for your assistance.

 

Community Team

Hi Robot5

 

Thanks for keeping us updated.

 

Please let us know if you do experience any further issues.

 

Debbie 🙂