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Solid Orange light, no Wifi

Johnpailing
First Timer
Message 2 of 2

This afternoon suddenly my internet has stopped.  Router has solid Orange light, and no longer visible on wifi.

 

have rebooted, factory reset, still no wifi and solid Orange light

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Johnpailing

 

I'm really sorry to hear this.

 

I've completed a line test which hasn't detected any faults.

 

Is the router at the test socket? Have you tried factory resetting the router using the pin hole reset for ten seconds?

 

Thanks

 

Debbie

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