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Speed+Delays

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5 REPLIES 5
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Popular Poster

My internet has been slow for a while but i never needed it for anything excessive but now working from home my download/upload speed is awful. I'm averaging a download of 450kb/s and i can't cope with that. So now me/my mother have had to buy the £25 a month package and that's going to be live on the 06/07? I need it ASAP. My internet shouldn't be this slow 

Josh Jarrett
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Community Team - TT Staff

Hi Josh,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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Popular Poster

Done

Josh Jarrett
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Community Team - TT Staff

Hi Josh,

 

I've just checked and I can't see this information in your Community Profile, did you click save once you added this in?

 

Thanks

 

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Popular Poster

Yeah i've done it, is it there now?

Josh Jarrett
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Community Team - TT Staff

Closing as duplicate thread, I have posted on your other topic on the Community.

 

Thanks