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TalkTalk Complaints code

lboardman71
Popular Poster
Message 5 of 5

Hi all,

 

I have a quick question,  could you provide me with a link to TalkTalks complaint policy please, and also let me know if you are able to send a copy to my home address? thanks.

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4 REPLIES 4

Message 1 of 5

Hi lboardman71,


I can see that Gliwmaeden2 has pointed you in the right direction, please let us know if you need any further assistance


Chris

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Gliwmaeden2
Community Star
Message 2 of 5

I think you need to be registered for accessibility needs, @lboardman71.

 

Please read the document linked from this page:

 

https://community.talktalk.co.uk/t5/TalkTalk-Accessibility/ct-p/talktalk-accessibility

 

Details for how to register are included here:

 

https://community.talktalk.co.uk/t5/Articles/Registering-your-accessibility-requirements/ta-p/258302...

 

 

 

Gliwmaeden2, a fellow customer.

lboardman71
Popular Poster
Message 3 of 5

Thanks for the reply its much appreciated, could a member of staff let me know if i can request a copy of the complaints code to be sent to my home address? and whether it can be sent in large font or braille? thanks. 

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Gliwmaeden2
Community Star
Message 4 of 5

See complaints, linked at the foot of any Talktalk page, @lboardman71.

Gliwmaeden2, a fellow customer.