on 26-01-2021 07:26 AM
Please could you turn off the channel optimisation. Im happy to manually change my channel settings via routers settings.
Currently everytime I move to a less busy channel it reverts me back to 11 a day later.
on 27-01-2021 01:11 PM
Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 26-01-2021 01:33 PM
Talk-Talk like to have your profile upto date, things like...
Alternative contact number
Via this link.....
NEVER post personal details into these help forums.
Some, hopefully relevant, contact details....
If you’re an existing TalkTalk customer, and you’d like to speak to someone about your account and billing, moving house, to get some technical support, or make a complaint,
call TalkTalk on 0345 172 0088 – it’s free if you call from a TalkTalk landline,
or alternatively 0345 172 0046 – it’s free if you call from a TalkTalk landline.