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Turn off my router channel management

chrlsfrance
First Timer
Message 3 of 3

Hi,

 

Please could you turn off the channel optimisation. Im happy to manually change my channel settings via routers settings. 

 

Currently everytime I move to a less busy channel it reverts me back to 11 a day later. 

 

Sincerely 

 

Charles

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi chrlsfrance

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

Karl. 

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Anonymous
Not applicable
Message 2 of 3

Hi
Talk-Talk like to have your profile upto date, things like...
Name
Telephone number
Alternative contact number
Via this link.....
https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

NEVER post personal details into these help forums.

Some, hopefully relevant, contact details....
https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

If you’re an existing TalkTalk customer, and you’d like to speak to someone about your account and billing, moving house, to get some technical support, or make a complaint,
call TalkTalk on 0345 172 0088 – it’s free if you call from a TalkTalk landline,
or alternatively 0345 172 0046 – it’s free if you call from a TalkTalk landline.

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