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Unable to connect to some gaming sited vi PS4 and also iphone but works when using mobile network

Message 2 of 2

Hi

 

Has anyone got any ideas what might be blocking access to some online gaming sites. I play a game on my phone which can't connect when I'm using my wifi but does when just using mobile data network. My kids have also said they can't connect to some online services on their PS4s and iPads. I've turned off all the protection to see if that has helped and it hasn't. I also think it might be affecting my Ring devivces access to the network too as they keep disconnecting.

 

Thanks in advance

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Xtremebuddha

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

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