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Unable to use Internet with GlobalProtect VPN

l057801
First Timer
Message 2 of 2

Hi there,

 

Sounds like we have the same exact issue here:
https://community.talktalk.co.uk/t5/Broadband/GlobalProtect-VPN-not-working-on-TalkTalk-since-early-...

 

Solved by @Debbie-TalkTalk 

Our router model  is D-Link model DSL-3782, hardware version A1. Is it possible to get one of the newer routers that seem to solve this issue?

Thanks in advance.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi l057801

 

Apologies for this.

 

I have ordered you a different make and model of router, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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