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Upgrading from fast broadband

edward_jflores
First Timer
Message 2 of 2

We're students going into our last year and we got the 24 month fast broadband contract as it was the only one in the area at the time. now with everything online we're looking to upgrade the contract as we saw a 12month offer back in May but we waited so that we could get it halfway through our 24 month. Now we can not upgrade as its only 18 month contracts and this will go way beyond our studies. 

 

Is there no way to change our tariff and upgrade the internet speeds with only a 12 month contract?

 

Thank you

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1 REPLY 1

Gliwmaeden2
Community Star
Message 1 of 2

Phone 03451 720046 after 9am and see if they can offer you a 12 month deal, @edward_jflores. You need to speak to the LOYALTY team. 

Gliwmaeden2, a fellow customer.
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