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Upgrading to Wi-Fi Hub

First Timer
Message 3 of 3


I have been with Talk Talk for over 17 years and had ups and downs with various issues but stuck with it.

I have just renewed my contract but for got to request WI-Fi Hub.

My current router is D-Link DSL3782  does not have gigabit WAN.

I do not know if this is the correct place to request for the latest Wi-Fi Hub. Appreciate any help.

Thank you


Support Team
Message 1 of 3

Hi Potlucky


Sorry for the delay.


Did you contact our Live Chat Team?





Community Star
Message 2 of 3

Hi Potlucky 


Just wondering if you have an ultrafast fibre connection and if so then you may well benefit from the 1000Mbps ports.  You'd speak to the Loyalty team on 0345 172  0046.


LiveChat to TalkTalk support is here:  Our LiveChat team.  Wait for the light blue Chat now button to appear; It's grey or clear when busy or offline.


Opening hours are here:  When to contact TalkTalk?


TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with LiveChat's operation.

Calls to Customer Services on 0345 172 0088, 0345 172 0044 TalkTalk Mobile option 1, Loyalty renewals and cancellations on 0345 172  0046, Retentions on 0345 172  5157, if you're thinking of leaving, and Future Fibre enquiries on 0345 172 0074 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.


For calls to Customer Service agents from a mobile, use 0203 441 5550.

TalkTalk supports the Text Relay Service: It's 18001 then 0345 172 0088.

GondolaVolunteer 2017-2022

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