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Using test plug in Master socket

First Timer

My broadband went live today and all I had was the orange flashing light for the first few hours and a lot of effort trying to communicate with someone at TalkTalk (to no avail). I've since managed to get into the master socket and plugged into the test plug and now I'm online, but is it safe to leave the connection in the test plug with all the guts of the master socket hanging out? No animals or small children around! I know I'm unlikely to get an engineer to fix the socket in the current crazy environment. 

Community Team - TT Staff

Hi Dexter179,


Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.