on 16-05-2021 05:13 PM
Hi everybody, does anyone have any experience of using their own router on the TalkTalk fibre broadband service ?
I’d like to use a Netgear Nighthawk XR500 router owing to it having the Netduma software installed on it, but I wanted to find out if this is possible / if anyone else has done similar.
Many thanks in advance 🙌🏻
on 18-05-2021 03:39 PM
on 18-05-2021 02:37 PM
What questions do you have regarding the use of your own router ?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 18-05-2021 02:20 PM
This article may help
One of the Community Stars, @KeithFrench is very knowledgeable on routers and networks, so if you post your question here he may be able to offer advice.
on 18-05-2021 02:15 PM
on 16-05-2021 06:21 PM
In that case, you could just replace your HUB with the Netgear router.
I am not sure if any settings would need to be changed in the router, but it looks like that Netgear device has a smart setup via an APP.
I'll retire from this now as I have no experience of real FTTP in the UK.
Best of luck !
on 16-05-2021 06:15 PM
on 16-05-2021 06:07 PM
Which version of TT Fibre do you have ?
Is it over the phone line or Future Fibre over a real optical connection ?
If you have two boxes, then one will be a modem and you could connect the Netgear to that and have full functionality.
on 16-05-2021 06:01 PM
on 16-05-2021 05:47 PM
I am no expert, but you have to leave the TT HUB/Router doing the modem/router function and disable DHCP on the Netgear device.
Therefore, the Netgear device is effectively just a very good wireless access point and you may lose some functionality.
You can keep the WiFi on on both if you wish, just make sure they use different channels.
If you have the Sagemcom HUB, there is a network controlled function called "WiFi Optimisation" which overrides channel selection even if "manual" is selected so best request forum staff to disable that for you if WiFi isn't switched off.
Hopefully a few who have used that Netgear device or similar will chip in with their experiences.