on 04-12-2018 07:17 PM
Wow I am really stuck!
Basically I am trying to connect to a VPN then connect to some NHS software using a smart card.
The VPN says it is connected but once I put the smart card and enter the PIN it goes through the initial start and then stops when it says remote server cannot be connected.
I have a DSL-3782 and no it doesnt work. Just bought a cheap tp-link modem/router and nope exactly the same.
I have seen some posts that new routers work but which one? Tried almost everything. Help!
on 14-03-2019 12:05 AM
how can I stop someone connected to my router to use VPN? It makes my connection really slower. he said hes not connected because I always disconnect his gadget at night. but when I do check this one appears on diagnosis. there is a hophostaddress.
on 14-03-2019 12:03 AM
how can I stop someone connected to my router to use VPN? It makes my connection really slower. he said hes not connected because I always disconnect his gadget at night. but when I do check this one appears on diagnosis.
on 11-01-2019 07:51 AM
on 10-01-2019 04:02 PM
I have the very same issue.
I have the 3782 router which allows my VPN to connect but then does not allow my RDS to connect which is very frustrating. Are there settings within the 3782 that can be changed to allow access?
on 05-12-2018 08:28 AM
I'll get a HG633 router out to you for testing. This should work with your VPN.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 04-12-2018 09:49 PM
The current firmware of the 3782 blocks VPNs. I will ask one of TalkTalk's OCEs to pick your thread up and they will probably offer you the HG633, which does work with VPNs.
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time, this can take 24 - 48 hrs (excluding weekends & limited cover on Bank Holidays). Alternatively, you can call the call centre or use online chat. The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.
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