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VPN issue start happenign

nicopal
Popular Poster
Message 3 of 3

Team, 

 

I use talk talk to be able to work from home, I need to connect to my work vpn (L2tp type), and suddenly from today it stopped working.

 

Can you please help me out checking if its a router issue:


Device Type: DG8041W
Hardware Version: I.1.01
Software Version: v1.05t

 

Thank you

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi nicopal

 

I'm sorry to hear this.

 

This should work ok with your router.  Please can you try powering down your router for a full 30 minutes and then try to connect again after this?

 

Thanks

 

Debbie

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Divsec
Community Star
Message 2 of 3

Hi @nicopal your post has been flagged for assistance and you should hear back on Monday, the team here work office hours, hence Monday.

 

Has anything changed in your setup?

I don't work here and all my opinions are my own.