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VPN

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First Timer

Someone please help.. I have been on the phone with talktalk for over an hour and they still haven't sorted the problem

Workmen outside my property cut the phone line yesterday.. it got repaired but since then everytime I try to use my nowtv box it says vpn restricted... I have reset everything and nothing... I now have been told I will have to pay for an engineer who still may not be able to fix it.... what do i do 

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Community Team

Hi SarahD2,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Highlighted
First Timer

A virtual private network, or VPN, extends across a public or shared network and acts like a tunnel so you can exchange data securely and anonymously across the internet as if you were connected directly to a private network.

Highlighted
Community Team

Hi SarahD2,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks