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WIFI HUB STAND U/S

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6 REPLIES 6
rob1246
Conversation Starter

Just received my new wifi hub ,but its nigh impossible to get the stand to stay connected ,it just falls off,have read on the forums that others have had the same issue,the flimsy plastic lugs are u/s ,very poorly designed ,will Talktalk  send out a new stand or replace the unit...I bet not !

Community Team

Hi

 

The stand itself cannot be replaced as it is part of the unit.

 

I can swap out the hub for another if you would like me to do this.

 

Thanks

 

Karl. 

rob1246
Conversation Starter
Wow thaanks Karl.
My hub order number was 316534022
Community Team

Hi

 

OK, the replacement is on the way.

 

Thanks

 

Karl. 

rob1246
Conversation Starter

Forgot to add ,if needed customer ref:1*********

rob1246
Conversation Starter
Now thats 5 star service ...
Community Team