on 12-02-2020 03:14 PM
Please could you turn off the WiFi channel optimisation on my FAST 5364 so that I can make a change to the 5GHz channel and keep it there. My daughter's Samsung S6 mobile won't work on the lower 5GHz channels (reportedly a known problem???) so I want to use one of the higher channels. Each time I've made a manual change the optimisation process has kicked in shortly afterwards. However, scanning of the higher channel selection immediately after the manual change shows a slightly improved signal and better connectivity but I can't accurately verify the effectiveness of the channel change in the time allowed.
on 13-02-2020 12:25 PM
on 13-02-2020 10:28 AM
on 13-02-2020 09:39 AM
Hi Livingstonenow, I've made the changes for you, but the 5ghz is showing congestion across the board and the system is reporting that current channel is likely to remain the best.
on 12-02-2020 04:15 PM
I will ask the OCEs to turn this WiFi optimisation off for you.
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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