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WiFi connection

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2 REPLIES 2
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First Timer

Hi.. I'm trying to connect my son's phone to the WiFi and I am unable to... I have tried adding resetting.. Disconnecting and everything suggested and it still doesn't work any suggestions...? 

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Community Star

@MINNIEM ,

 

What error / problem are you getting when you try to connect the phone to the Wi-Fi ?

 

Do you have other devices that are successfully connected and able to use the internet via the Wi-Fi ?

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Community Team - TT Staff

Hi MINNIEM

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie