Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

WiFi disabled on router

Aidano
Newbie
Message 3 of 3

Hi, 

 

The WiFi on my router settings is set to disabled and will not enable as much as I click on the button to enable.

 

I have tried factory resetting and everything else to no avail.

IMG_20210921_205843.jpg

Aidan
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Aidano

 

Apologies for this.

 

I have ordered you a replacement router and a returns bag for your current router.

 

Please allow 24-48hrs for this to arrive. Let us know how the connection compares with this router.

 

Thanks

 

Debbie

Skynet_TX
Community Star
Message 2 of 3

Hi @Aidano,

 

This almost certainly indicates a fault with the router, the staff here will be able to help, they will hopefully respond tomorrow and may just suggest sending you a replacement router.