on 21-09-2021 09:00 PM
The WiFi on my router settings is set to disabled and will not enable as much as I click on the button to enable.
I have tried factory resetting and everything else to no avail.
on 22-09-2021 06:07 AM
Apologies for this.
I have ordered you a replacement router and a returns bag for your current router.
Please allow 24-48hrs for this to arrive. Let us know how the connection compares with this router.
on 21-09-2021 10:06 PM
This almost certainly indicates a fault with the router, the staff here will be able to help, they will hopefully respond tomorrow and may just suggest sending you a replacement router.