on 19-09-2021 11:58 PM
So as the subject suggests, my WiFi works fine on tablets, PC's, smart TVs etc but when you connect it to phones (all in our house) it's absolutely terrible..taking 2 minutes to load a single picture on twitter for example. Speed tests come out fine too so it's really mindboggling what this issue might be and how to fix it. Thank you in advance
on 20-09-2021 09:28 AM
What make/model of router do you have?. Have you checked in its device listings to see which Wi-Fi band the phones are connected to, the 2.4GHz or 5GHz bands? If you have one of the Wi-Fi hubs, this can be found by logging into it & going to:-
Dashboard > Manage my devices
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 20-09-2021 07:06 AM