04-06-2021 08:04 AM - edited 04-06-2021 08:05 AM
Spent hours on chat with 9 agents yesterday and got nowhere! My problem is the default channel 6 on the 2.4ghz band for my sagecom router is too congested for my I.P camera. I change to channel 1 and all is good, however, within an hour my camera is offline and when I check the WiFi router setting has reverted back to 6. This is so frustrating. Please can an OCE disable my WiFi optimisation to stop this happening.
on 04-06-2021 08:51 AM
on 04-06-2021 08:31 AM