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Wifi Cancellation

JamieIvanNeish
First Timer
Message 2 of 2

I called TalkTalk to cancel back in September - I had already agreed a deal with BT and the service from TalkTalk had been terrible.  They didn't cancel the account and I have been hounded about late payments since them. I called again today to cancel and was hung up on 4 times. The customer service is without a doubt the worst I've ever had. I'm now basically stuck, unable to cancel my wifi and getting hounded about late payments - any advice?

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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi JamieIvanNeish,

 

Have you tried speaking to our loyalty team?

Chris

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