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Wifi Stops Working

Tallguy1
First Timer
Message 8 of 8

Hi,

Over the last two weeks or so our Wifi has stopped working everyday and the only way to bring it back to life is to re-boot the router which is a Sagecom Fast. I've been in contact with the technical services team and they have run several tests and found nothing wrong. A guide was emailed out to me which I have checked through and tried various things but to no avail. Not sure what to do next, any help would be greatly appreciated.

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7 REPLIES 7

Message 1 of 8

That's great news, thanks for letting us know 🙂

Chris

Tallguy1
First Timer
Message 2 of 8

Quick update - router received and setup. Has all been working fine, with no further WIFI issues. Many thanks, much appreciated.

Message 3 of 8

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Tallguy1
First Timer
Message 4 of 8

Ok, many thanks.

Message 5 of 8

Hi

 

I've got your details from your profile.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Tallguy1
First Timer
Message 6 of 8

Ok, many thanks. Do you need any of my customer details?

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Karl-TalkTalk
Support Team
Message 7 of 8

Hi

 

I'll swap out the router for a different model and see if this helps.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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