connection speeds

[stevethebikeman]

my connection speed to my router ia claimed to be 39mpbs but only 20mpbs to my new six week old ASUS laptop  how do I improve this .

steve

[Michelle-TalkTalk]

Morning,

How are you getting on?

Thanks

[martswain]

@stevethebikeman  don't be surprised if your laptop does not have a LAN socket, not many do these days.

Adapters are commercially available which will plug in to a USB socket on your laptop.

Also, check which WiFi band your laptop is using, the 2.4 Ghz band is generally more congested and prone to interference from adjacent routers, so that could be an issue if you have close neighbours.

[Karl-TalkTalk]

Hi

A wired connection will always give the best speeds, but it depends on what you use the laptop for.

20mb will easily support browsing, email and streaming such as Netflix. 

To try to improve wifi performance, have a read through our article below that will give some great tips to help improve wifi.

https://community.talktalk.co.uk/t5/Articles/Boost-your-Wi-Fi-speed/ta-p/2205291

Thanks  

Karl. 

[stevethebikeman]

Thanks for that what kind of result can I expect if it is a big difference should I us  a wired connection all the time or do I have another option.

steve

[Karl-TalkTalk]

Hi

You should have an ethernet (network) cable that came with the router.  It is usually Yellow.

On the back of the router are 4 ethernet ports, they are yellow. The cable plugs into any of these ports on the back of the router, and there should be a similar port on the laptop.

The pic below shows an ethernet cable being connected.

Karl.

[stevethebikeman]

I don' know which sockets to plug into the router or which type of wire to be used.    sorry but I am  a bike mechanic not a computer expert. 

Steve

[Karl-TalkTalk]

Hi

Wifi can be fickle, and is subject to many forms of interference from electrical devices and other wifi devices nearby.

To get a more accurate measurement of your speeds, the first step is to test wired from the router.  This will show if this is a wifi issue or a line issue etc.

Also, no speed test is 100% accurate so you should only use these as a guideline.  Try a couple of speed tests and get an average measurement. 

Try a couple of wired speed tests and let me know how they compare.

Thanks  

Karl. 

[stevethebikeman]

I have not tried that probably because I dont know how it should be done . Is just a matter of plugging t e correct type wire from the router to the laptop?

steve

[stevethebikeman]

HI Kari

over wifi

[Karl-TalkTalk]

Hi

Are you using the laptop over wifi or have you tested with a wired connection ?

Thanks  

Karl.