on 21-09-2021 10:02 AM
on 18-09-2021 11:24 AM
If you check in My Account, under "offers and upgrades" and check comparison websites etc....
Then phone 03451 720046.
Can't be done through the forum.
Shouldn't be attempted unless within 90 days of the end of your current contract, unless they promise to waive the £30 admin charge which would normally be applied mid-contract.