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fsdiag

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sandraw21
First Timer

I have an icon on my screen for fsdiag, a zip file.  

Is this a necessary file, or is it just from installation and can now be deleted

Gondola
Community Star

Hi @sandraw21 

 

If you don't know what fsdiag.zip is there for then it's best to send it to the trash bin.

 

There is an fsdiag support tool that's associated with TalkTalk Online Defence (SuperSafe Boost).  The tool starts gathering information. It creates the output file on your desktop. The name of the archive file is fsdiag.zip

 

You may find that your computer has run the fsdiag tool in the past to get diagnostic information. Perfectly ok to delete as you'd have passed that file on to the TalkTalk support OCE when requested.

 Gondola - Offline : No posts or PM's

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nosuchuser
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“If you have technical problems with your security product, our customer support may ask you to create and send an FSDIAG file to our technical support”