on 27-06-2021 10:47 PM
I recently bought an iPhone 12, it works with all WiFi connections other than my talk talk home broadband. When the phone goes to sleep while connected to talk talk and wake up it shows as connected but there is no internet connection.
As I say this only happens with my talk talk router. It doesn’t happen with my friend’s virgin media router or the one at work so I assume this is an issue with my router.
This is a real problem as I am not receiving calls or messages when I should be.
Apple cannot find any issue with the phone and I have read that this can be fixed with a replacement router. Please can someone let me know a fix or can talk talk send a replacement router?
on 28-06-2021 09:13 AM
Thanks for updating your Community Profile.
I have ordered you a different router for testing, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
on 28-06-2021 07:14 AM