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internet randomly drops

tariqnahmad001
First Timer
Message 3 of 3

several times a day the internet randomly drops. I have a new router, but the problem persists.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi tariqnahmad001

 

I'm sorry to hear this.  

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this for you.  

 

Thanks  

 

Debbie

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Ste_Nix14
Community Star
Message 2 of 3

Have you tried running a Line test in service centre?

 

Had anything changed with your setup apart from the new Hub?

Steve -
Have you tried turning it off and on again!