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lost connection of my cameras

JayCee74
First Timer
Message 4 of 4

Since changing to your router my security cameras will not connect to the system

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4
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KeithFrench
Community Star
Message 2 of 4

Have you allowed for the change of WAN IP address when you connected this other router?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Message 3 of 4

Hello,

 

I'm sorry to hear this. Which router are you using (make and model) Do you see any error messages?

 

Thanks

 

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