network buffering.

[stockman27]

Hi I am trying to watch netflix and for the last month my service is buffering, its not much better than free view and the adverts. I get around 3 mins of a film, then buffering for 2-3 mins and film get stuck on 97%. ``it only happens in the peak hours . I am wondering if Talktalk are throttling their throughput. I have tried their network checker and I am only getting 12 meg download speed, I have the best package. It does say there is a network fault but that has been there for weeks. I have called it in ,for investigation. On a tech issues, I am using the router, fast eithernet to my TV and running netflix direct from my TV. I dont use the talktalk box.

any ideas.

regards John c

[OCE_Michelle]

Hi stockman27,

I'm sorry to hear this. Could you run a wired ping and trace route when the speed/connection is ok and also run the test when the speed drops and you experiencing the buffering and post the results into the thread.

Run a Ping or Traceroute

Thanks