news and tv guide

[ken2390]

My news and tv guide has not changed for 5 days. Any ideas please.

[ken2390]

Hi Michelle, this has started again.

[Michelle-TalkTalk]

Hi ken,

I'm glad to hear this and thanks for confirming 🙂

Thanks

[ken2390]

All good once more,thank you.Ken

[ken2390]

Thanks Michelle, beginning to wonder if its just me.😞😞

[Michelle-TalkTalk]

Hi ken,

I'm really sorry to hear this and I'll re-raise this now. I'll post back again as soon as I know more.

Thanks

[ken2390]

Sorry to say its happening again Michelle. Three days no change ☹️

[Michelle-TalkTalk]

Hi ken,

Excellent, thanks for testing 🙂

Thanks

[ken2390]

😄Thanks Michelle, back to normal now😄

[Michelle-TalkTalk]

Hi ken,

I've just received an update to advise that they have resolved this. Would you mind retesting and letting us know if everything has updated on your side please?

Thanks 🙂

[Michelle-TalkTalk]

Hi ken,

No problem 🙂 I've received confirmation that it has been passed to the correct team to resolve so I will keep you updated.

Thanks

[ken2390]

Thanks very much,appreciated😁. Ken

[Michelle-TalkTalk]

Hi ken,

I've raised this over now and will post back as soon as I know more.

Thanks

[ken2390]

No, still the same. Getting slightly peeved now.

[Michelle-TalkTalk]

Hi,

Sorry for the delay. Has this updated since your last post? If not then I'll feed this back.

Thanks

[ferguson]

Same here, it seems to happen from time to time.