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news and tv guide

ken2390
Popular Poster
Message 16 of 16

My news and tv guide has not changed for 5 days. Any ideas please.

ken2390
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15 REPLIES 15

Message 1 of 16
Hi Michelle, this has started again.
ken2390
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Michelle-TalkTalk
Support Team
Message 2 of 16

Hi ken,

 

I'm glad to hear this and thanks for confirming 🙂

 

Thanks

 

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Message 3 of 16
All good once more,thank you.Ken
ken2390

Message 4 of 16

Thanks Michelle, beginning to wonder if its just me.😞😞

ken2390
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Michelle-TalkTalk
Support Team
Message 5 of 16

Hi ken,

 

I'm really sorry to hear this and I'll re-raise this now. I'll post back again as soon as I know more.

 

Thanks

 

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Message 6 of 16

Sorry to say its happening again Michelle. Three days no change ☹️

ken2390
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Message 7 of 16

Hi ken,

 

Excellent, thanks for testing 🙂

 

Thanks

 

Message 8 of 16

😄Thanks Michelle, back to normal now😄

ken2390

Message 9 of 16

Hi ken,

 

I've just received an update to advise that they have resolved this. Would you mind retesting and letting us know if everything has updated on your side please?

 

Thanks 🙂

 

Message 10 of 16

Hi ken,

 

No problem 🙂 I've received confirmation that it has been passed to the correct team to resolve so I will keep you updated.

 

Thanks

 

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Message 11 of 16

Thanks very much,appreciated😁. Ken

ken2390

Michelle-TalkTalk
Support Team
Message 12 of 16

Hi ken,

 

I've raised this over now and will post back as soon as I know more.

 

Thanks

 

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Message 13 of 16

No, still the same. Getting slightly peeved now.

ken2390
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Michelle-TalkTalk
Support Team
Message 14 of 16

Hi,

 

Sorry for the delay. Has this updated since your last post? If not then I'll feed this back.

 

Thanks

 

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ferguson
Community Star
Message 15 of 16

Same here, it seems to happen from time to time.