Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

on legacy BB cant be upgraded to full fibre

KmogReborn
Whizz Kid
Private Message TalkTalk

‎01-01-2026 06:13 PM - edited ‎01-01-2026 06:31 PM

Message 23 of 23

Hi I`m on a legacy BB product but cant be upgraded to full fibre for some reason that I dont understand .. 

YET if I sign up as a new customer then FF 900mb is available ..

 

I have been with TT since its dawn and want to stay ..

Anybody explain WHY  ? lol I dont mean explain why I would want to stay with TT though I do wonder ..

 

edit: oh Happy new year all ..

Labels:
0 Likes
22 REPLIES 22

ferguson
Community Star
Private Message TalkTalk

on ‎01-01-2026 06:28 PM

Message 21 of 23

I don't know the answer to that. Have you been in touch with the upgrade team directly and mentioned that as a new TalkTalk customer apparently you could have it? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

KmogReborn
Whizz Kid
Private Message TalkTalk

‎01-01-2026 06:14 PM - edited ‎01-01-2026 06:19 PM

Message 22 of 23

Full Fibre is available at my address .. 900mb etc ..

 

I dont want a phone line ( never use it) .. I want to keep my email etc ..

I`m paying £40 mth atmo ..

0 Likes
© TalkTalk 2026