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"This site can’t be reached" and "service error" for Facebook, Instagram, Yahoo!mail new service

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4 REPLIES 4
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iryna
First Timer

Hi, On 14th day after connection I cannot Facebook or use Messenger, Instagram a number of apps on the phone/tablet and even to check my Yahoo! email. Originally purchased SuperBoost in package but cancelled with in 7 days.

Please help

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iryna
First Timer

Hi, I joined 20th Dec and ordered SuperSafe Boost. Never installed software into any of devices.

Removed it on 27th Dec and switched to SuperSafe – Online protection for 1 device (£39) – FREE

 

Problem mentioned happened on 3 Jan 2020.

Removed SuperSafe – Online protection for 1 device (£39) – FREE on 6th Jan.  and now I am on "No protection".

 

Hope it it is what you after?

 

Thanks

iryna

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iryna
First Timer

Hi again, I have checked HomeSafe settings on account.

I had KidsSafe on. After removing it i can connect to facebook now. Looks like it has been resolved. Thank you

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Community Team