My router is only showing a red power light. i am unable to get any internet.
I have tried following all options of online support like re-starting everything, nothing is solving the problem. also I am left without any internet connection yet again.
what does I need to do?
Do I need a new router. please, could do with this sorting asap please.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
Thanks for updating your profile but could you also add your TalkTalk landline telephone number so that we can identify you on our systems
How many telephone sockets do you have? What other devices do you have connected in addition to your router?
Does your master socket have a Test Socket?
Are you experiencing any problems with your telephone service such as noise on the line?
1. Yes. there is no telephone connected, Just the router that I use only for the internet.
2. I have two telephone socket in my home
3. I have tried telephone socket both of them in my home but nothing change
Glad to hear the new router has resolved the issues for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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