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talktalk compromised

sykes_becs
First Timer
Message 5 of 6

Hello,

 

We've just had a phone call from 004938618207, saying they were from talktalk and are broadband/line has been compromised. is this a phishing call ? or is this actually from talktalk ?

the call was cut off. So wanted to know if its from talktalk or not

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5 REPLIES 5

Message 1 of 6

Hi sykes_becs

 

As my colleagues have already said, this is definitely a scam call.

 

Always hang up on any caller like this, never give any personal info to a cold caller.

 

If in any doubt, hang up, wait 30 minutes to make sure the line is clear and call TalkTalk on the recognised number from your bill, or post here of course and we can check for any issues with your services that would warrant a call.

 

You can also check your online Billing via My Account if any caller claims you have a billing issue, just please do not give any personal info to the caller.

 

Thanks  

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 6

@sykes_becs  make me want to sing the Month Python song !

Message 3 of 6

Hi sykes_becs

 

Definitely a scam call. Hang up. Don't call back.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

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Gondola
Community Star
Message 4 of 6

Hi sykes_becs 

 

Definitely a scam call. Hang up. Don't call back.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution

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sykes_becs
First Timer
Message 6 of 6

Hello,

 

At 11:55 we had a call from someone saying they are from talktalk, saying that are line had been compromised, was this from you selfs or is the someone preteneding to be you ?

 

The phone number that shown on my phone was 004938618207

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