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update my firmware hg633

gazwales
Team Player

on ‎01-10-2018 06:50 PM

Message 11 of 11

anyone update my firmware thanks 

gaz
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10 REPLIES 10

Debbie-TalkTalk
Support Team
In response to gazwales

on ‎11-03-2019 11:25 AM

Message 1 of 11

Hi gazwales

 

It appears that you are using the HG635 router. Version 1.14t is the latest version for this router.

 

Thanks

 

Debbie

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gazwales
Team Player
In response to Michelle-TalkTalk

on ‎10-03-2019 10:21 AM

Message 2 of 11

v1.14t

 

 

gaz
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Michelle-TalkTalk
Support Team

on ‎26-02-2019 06:19 AM

Message 3 of 11

Hi gazwales,

 

Are you still currently using the HG633 router? What version of firmware is currently on the router?

 

Thanks

 

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gazwales
Team Player
In response to Karl-TalkTalk

on ‎24-02-2019 09:47 PM

Message 4 of 11

what can you supply for the problewm keep gettign security iussues in the log with old router 

gaz
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Karl-TalkTalk
Support Team
In response to gazwales

on ‎03-10-2018 08:14 AM

Message 5 of 11

Hi

 

We can supply the HG633 or Dlink 3782 for testing.

 

The 5364 can bu purchased via our customer services teams.

 

Thanks

 

Karl. 

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gazwales
Team Player
In response to Debbie-TalkTalk

on ‎02-10-2018 08:57 PM

Message 6 of 11

i have the fiber max packadge    5364 ?

gaz
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Debbie-TalkTalk
Support Team
In response to gazwales

on ‎02-10-2018 09:03 AM

Message 7 of 11

Hi gazwales

 

Apologies for this.

 

I can send a replacement HG633 or DSL3782 router, would you like me to arrange this?

 

Thanks

 

Debbie

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gazwales
Team Player
In response to gazwales

on ‎02-10-2018 08:47 AM

Message 8 of 11

tbh should have been givin a new one when i upgraded my contract this year ? 

gaz
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gazwales
Team Player
In response to Debbie-TalkTalk

on ‎02-10-2018 08:46 AM

Message 9 of 11

no i had to buy one becasue the hg635 was faulty and your company would not replace it 

gaz
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Debbie-TalkTalk
Support Team

on ‎02-10-2018 06:17 AM

Message 10 of 11

Hi gazwales

 

Are you using a HG635 router? This has the latest firmware version. New firmware is currently in testing and once this has been fully tested it will be rolled out to all HG635 routers.

 

Thanks

 

Debbie

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