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wi fi extender

bigjake
First Timer
Message 3 of 3

Whenever I use the wifi extender my computer disconnects and says it is an unrecognised network.  I also can't get the powerline light to come on on the extender. I've got an old powerline adapter running the tv box so it seems to be paired with the network connector, but the wi fi extender doesn't seem to be working. Going round in circles here!

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

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KeithFrench
Community Star
Message 2 of 3

I would do a factory default of all power line devices & then just concentrate on the network connector & WiFi extender in nearby sockets close to the router. Don't worry about the other powerline for the time being. When you do this, which lights are on which unit?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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