Hello community. I need to help with setting up my TP-LINK router to work with tt's broadband.
I moved home for the third time. Last two times I just swapped rubbish tt routers for my TP-LINK router, just connected it to the sockets and it connected automatically. Didn't have to do anything at all. This time however router can't connect automatically.
I've tried to change settings inside router, I tried VPI, MTU numbers as tt suggested on their page, giving my number@talktalk net as login and it still can't connect. Connection status is blinking blue.
Maybe this is a case, I had to downgrade my internet from fibre to broadband because it's not supported in this area. Rubbish Huawei works here fine, but I want to use my own router.
Any help would be appreciated. Cheers!
As far as I find out it needs the following, you say you have put some setup info in, did include all of this:-
Username the username you use to log in to the web site, TalkTalk?
Broadband Username email@example.com talktalk if that,s the one you use
Email address xxxxxxxxx@xxxxxxxxxxxx what evers after the at
Password The password for all of the above is the one you when you were signing up to TalkTalk?
Hope this helps.
BartasX @KeithFrench appears to be the go to man on problems like this, so putting his name in here, hopefully he will see this thread.
Does this router have a "connection type" setting that is on Auto, or do you have to manually select fibre as it was or ADSL as it is now?
What does the documentation say is the meaning of this flashing blue light?
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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The Help article Set up a non-TalkTalk router is the correct advice to follow.
Check the Archer VR900 has the latest software downloaded from the TP-Link Support website.
The easiest way to set up the VR900 is by using the Quick Setup and selecting TalkTalk_ADSL at the second step.
The broadband username you've got perfectly correct. The password can be anything as this isn't usually needed by TalkTalk for authentication so it's just there to satisfy the router.
Hello, thanks for answer. Flashing connection I think means it tries to estabilish a connection I believe? I don't have manual of this router anymore. It flashes for some time, then stops for couple of seconds, and then is flashing again.
I've also tried to put in everything manually in Advanced. Still doesn't work. I am using internet cable that tt provided, everything works fine on Huawei router but can't get it to work on mine TP Links. That's weird, becauseon old house everything worked perfectly and I didn't have to change anything in router. My router also worked just one day before movement, so my router can't be damaged.
The TalkTalk router connects ok so that's been authenticated. The Archer router was working ok at your previous property.
The DSL reports it's disconnected. So the router isn't connected to the MSAN. I'm concluding that maybe you're now connected to a different exchange that hasn't had an MSAN upgrade and the router may need a password to be authenticated at the exchange.
Call 0345 1720 049 from your TalkTalk landline; it should read back to you your broadband password. Enter that in the broadband password box at the router. See if that then connects the DSL.
I just logged to my account and found out my package is Faster Fibre, so it must be a VDSL and not ADSL. Anyway I tried to Quick Setup TalkTalk_VDSL and putting details into Advanced settings with no result. I can't change MTU for more than 1492 (setup says 1500), can't find Transfer Mode/Loop Encaps option, Authentication and router doesn't allow me to leave username blank.
@Gondola unfortunately I'm not using landline telephone at my house.
Ah, not plain broadband then?
OK, start over. Factory reset the router and on the Quick Setup select TalkTalk VDSL and that should be all you need to do.
No broadband username or password needed as authentication is done from the street cabinet authenticating your line connection from the DSLAM to TalkTalk's Radius Server.
I've reseted my router using 30-30-30 method and started from scratch. Quick Setup TalkTalk_VDSL still gives me disconnected status. I actually have no idea, I'm hitting the wall. Previously it was working flawlessly. But at least I can change MTU to 1500.