cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Blocked attachments on e mail on PC

Reply
2 REPLIES 2
First Timer

Why are standard attachments blocked saying 'prohibited file type' when they are safe and legitimate? Happening on multiple occasions but only on PC. They do, however, appear on mobiles and tablets. Help please!! Thanks in advance

Insightful One
It could be a feature of your mail client or firewall which has been enabled to prevent certain file types from being download. Alternatively by default Windows 10 blocks the opening of certain file types, which may contain Malware, that have been downloaded in order to protect your PC. For an explanation and a way of disabling this see the following sites:

https://winaero.com/blog/disable-downloaded-files-from-being-blocked-in-windows-10/

https://www.tenforums.com/tutorials/85418-disable-downloaded-files-being-blocked-windows.html
Community Team - TT Staff

Hi DocSue, it looks like Birchcroft has pointed you in the right direction. If you still need help please let us know.

 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.