cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Can no longer receive automatic emails after recent upgrade on 11/04

Reply
3 REPLIES 3
Highlighted
First Timer

I cannot receive any automated emails ever since 11/04 after the Tiscali mail was upgraded. I have a Tiscali email address and I'm able to receive and send emails as usual however I am no longer receiving the large amount of daily business "spam" emails such as; amazon, groupon etc. I have checked the filters and have found and deleted a filter which had been setup automatically but nothing has changed. Some of these emails are important and I need to be able to view them.

 

Please help.

 

 

Highlighted
Participant
Just as a quick thought, did you rember to SAVE after you deleted the problem filter?
Highlighted
Participant
Re above - Sorry depending on where you deleted it you dont have to SAVE
Highlighted
Community Team - TT Staff

Hi Vinod1, have you tried removing all the old filters and adding new for the new platform?


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.