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Can't access email

First Timer

My whole log-on screen is greyed out. I can`t select the triple lines. Any ideas?

Is this a TalkTalk thing? I read an article dated 4th April saying their e-mails had gone down. Should they be fixed by now?


Community Star

Hi @ghostrider20 


You're indicating that when you select this link:

The Internet browser screen is greyed out?


No blue header bar with TalkTalk on the left and the triple line menu selector on the right?


TalkTalk Mail Sign in page


And if you refresh the browser page?

Or clear the browser cache and cookies?

Or try another browser?

Or disable extensions (Chrome) or restart with add-ons disabled (Firefox)?

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To appreciate my help . . . If I offered a solution Best Answer