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Can't change password

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2 REPLIES 2
Visitor

Hi

I need to get access to my talk talk e-mail but I have forgotten my password.

 

I have followed the instruction to change it but once I click the confirm button I get an error saying:Your password could not be reset at this time. Please try again later.

 

I have tried over a dozen times since yesterday, any ideas how I can get this fixed?

 

Cheers

 

Silverhoop

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Community Star

Hi @Silverhoop 

 

Password Reset details should have been set up for the email address so that an alternate email and or mobile number can receive a password reset.

 

Please do try the Forgotten your Password option. If there's an alternate shown that you recognise from the hints, and have access to, then please reset the password.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

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Community Team

Hi Silverhoop, I've sent you a personal message to obtain the information needed to get this sorted for you.

 

Ady